Department for Environment, Food & Rural Affairs
for Environment,
Food & Rural Affairs
Featured
Government's new law sees unfair bonuses banned for six water companies with immediate effect
Press release
Government bans unfair bonuses for water companies that don’t meet high standards
Changes introduced to cattle identification, registration, and reporting for cattle in England.
Fruit and veg import checks scrapped ahead of UK-EU deal
Press release
In advance of a new SPS agreement with EU, fruit and veg imports will require no fees or border checks - saving businesses time and money
Single-use vapes banned from 1 June 2025
Press release
Under the Government’s Plan for Change, move will stop the flood of litter on to nation’s streets and protect young people from getting hooked on nicotine
Thousands of farmers will get a payment boost for restoring habitats and protecting landscapes.
New Zoo Standards will enhance welfare and protections for animals in Great Britain’s zoos and aquariums.
Latest from the Department for Environment, Food & Rural Affairs
What we do
We are responsible for improving and protecting the environment. We aim to grow a green economy and sustain thriving rural communities. We also support our world-leading food, farming and fishing industries.
Defra is a ministerial department, supported by 35 agencies and public bodies.
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Contact Defra
Defra Helpline
2 Marsham Street
London
SW1P 4DF
United Kingdom
Telephone (UK only)
03459 33 55 77
Telephone (from outside the UK)
+44 20 7238 6951
The quickest way to get a response is to call our Helpline which is open Monday to Friday 8:30am to 5pm (find out about call charges at www.gov.uk/call-charges), alternatively you can email us.
We aim to respond to queries within 20 working days, however due to the current volumes of correspondence we are receiving there could be a significant delay.
Defra Rural Services helpline
Telephone
03000 200 301
Contact the Defra Rural Services helpline for farming-related advice.
Monday to Friday, 8.30am to 5pm.
You should also call us 24/7 to report suspicion of notifiable disease in animals.
Find out about call charges at www.gov.uk/call-charges.
Pet Travel helpline
Eden Bridge House
Lowther Street
Carlisle
CA3 8DX
United Kingdom
Pet Travel helpline
03000 200 301
Monday to Friday, 8:30am to 5pm (closed on bank holidays).
Find out about call charges at www.gov.uk/call-charges.
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- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
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Seacole Building
4th Floor
2 Marsham Street
London
SW1P 4DF
United Kingdom
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